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We Don’t Audit the Problem. We Clear It.

Remote-ready. HIPAA-compliant. Built to clear provider data queues and revalidations.

Our Services

Backlog Boost

1–2 remote analysts to triage backlog for a defined data set or provider group. Includes basic RTPS cleanup and revalidation prep. Ideal for one-time clean-up or pilot engagement.

Queue Reset

Full team deployment (analyst + QA) for RAI, RTPS, or revalidation queue management. Includes backlog tracking, light documentation, weekly reporting, and client check-ins.

Conversion Surge Team

Full overflow staffing team for system go-lives or blackout periods. Includes process mapping, documentation support, pre- and post-blackout queue monitoring.

About
our company

NexPoint Healthcare Backlog is a people-powered operations firm built to solve one of Medicaid’s most overlooked issues: the backlog.

We are a minority- and veteran-owned consulting company specializing in Medicaid queue remediation, provider revalidations, RTPS/RAI management, and surge staffing for conversion blackout periods. Our team consists of high-performing analysts and quality reviewers who are trained to deliver fast, accurate, and compliant results in high-pressure operational environments.

Founded by a former Medicaid contractor who saw the problem firsthand, NexPoint was created to meet the real needs of agencies and MCOs during times of overflow, transition, or system delay. Whether your team is behind on provider files or preparing for a system modernization rollout, NexPoint delivers skilled hands ready to restore your current state — quickly and quietly.

When your backlog is breaking the system — we’re the partner that fixes it.

Contact Us

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